As more organizations embrace online communities as core business systems, executives expect to be kept apprised of their progress and contribution to the business. On this panel, we discussed how cutting-edge organizations are sharing key community performance metrics with executives. We explored the trends in what executives expect to see and how that’s changing as communities mature. Finally, we asked our panelists about how dashboards may differ for internally vs externally-focused ecosystems.
https://youtu.be/ueWR0bVFMS8 . . .
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