Did you dream of being a community manager when you were a little kid?
Probably not, but being a community manager is amazing. While, we have yet to meet someone who wanted to be an online community manager when they grew up we do know hundreds of community professionals doing incredible work. And, you can join them.
This exclusive resource bundle is designed for new industry arrivals or to community leaders looking to bring their team up to speed quickly.
The Community 101 bundle is built for anyone new to community management. If you're starting your career in community, or transitioning to a new role after working in communications, HR, IT, technology or marketing this bundle is for you. You'll explore
- the language of community management
- what is expected of community manager
- the specific roles and responsibilities of a community professional
- community fundamentals
- where to focus when getting started
- a checklist for building a community
- and more!
The Community 101 bundle contains resources to help community professionals tackle common engagement issues. It includes:
- Roundtable Reports and case studies
- nine years of the State of Community Management Report
- high-res versions of our most popular models and frameworks
- additional resources including examples of engagement playbooks, business models and book recommendations.
You don't need to reinvent the community wheel. We've spent the last ten years working with hundreds of global community leaders and have distilled the most proven community management tactics into one resource bundle.
Instead of wasting time searching for ideas that might help, you can start your community journey.
The resources in the Community 101 bundle will help you hit the ground running and make a tactical impact on in your community role today.
Two Ways to Access the Community 101 Resource Bundle:
You can access the resources in the Community 101 Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library. By subscribing to TheCR Library you get unlimited access the Community 101 Resource Bundle and the rest of the Library content, including dozens of Reports, webinars, case studies, podcasts and other resource bundles.
Choose the best option for you below:
I just want the Community 101 Resource Bundle.
I want to subscribe to the entire Library.
Want to see all the resources in this Resource Bundle? Keep Scrolling...
The Foundation
Community Glossary
Like any work discipline, online communities have jargon. Get up to speed with the glossary of terms.
Community Maturity Model (CMM)
The Community Maturity Model (CMM) is how we categorize the different areas of community work. It is also how resources and discussions in the Network are organized.
Community Engagement Framework
We talk about engagement as a ladder, not an on/off switch. The Community Engagement Framework details how members grow, mature, and contribute to a community over time.
What is a community manager?
Explore our definition, and review common skills and responsibilities.
Getting Started
We believe in building on the success of others, not reinventing the wheel. Here are some resources that will shed some light on how other people are making their communities shine.
Community Manager Handbook
This CMGR handbook contains stories and case studies from how others before us have forged their way to community success.
10 Community Fundamentals
This report comes form a community veteran. In it she discusses 10 community fundamentals that are essential for any community.
CMGT 101
This is a curated resource featuring advice and best practices from 17 community leaders about their secrets to success.
Community Management Elevator Pitches
Can you describe what you do in less than 30 seconds? Check out these community management elevator pitches.
Community Playbooks
A community playbook is a must for many community managers. Here's a quick overview and an example of a draft, and final version.
Community Job Descriptions
A look at the various roles and responsibilities of different community jobs.
The Language of Engagement
A primer on how to communicate to encourage engagement.
15 Community Programming Ideas
15 proven programs to jumpstart engagement in your community.
Community Building Checklist
Here's a comprehensive checklist for building a community.
Case Studies
One of the biggest lessons we have learned is that engagement = success. Here are some case studies that explore effective engagement strategies.
Aetna: Plain Language
How you speak in your community matters. This resource on plain language explores how to engage with your community effectively.
Shepley Bullfinch: Measuring Adoption
Learn how Shepley Bullfinch used the Engagement Framework to measure adoption internally.
Ant's Eye View: Launch a Community
'If you build it, they will come' doesn't work in online community. Explore successful launch strategies.
Maria Ogneva: Avoiding Burnout
Managing an online community can be overwhelming. Review this case study on avoiding burnout.
Expert Panel: 10 Content Curation Techniques
Learn how to use content creation to build awareness, drive engagement and reduce risk in your online community.
Northwestern MSLOC: Ask Great Questions
Empower your audience to ask the questions that get great answers, and boost long-term engagement at the same time.
Models + Frameworks
We have spent the last ten years working with global community leaders, and have developed proven, research-backed models and frameworks for community success.
Research
The Community Roundtable publishes the industry's most respected, and most widely read research. This Resource Bundle includes downloads of all ten years of the State of Community Management, and our widely-cited Community Careers and Compensation report.
- State of Community Management 2010
- State of Community Management 2011
- State of Community Management 2012
- State of Community Management 2013
- State of Community Management 2014
- State of Community Management 2015
- State of Community Management 2016
- State of Community Management 2017
- State of Community Management 2018
- Community Careers and Compensation Report
Two Ways to Access the Community 101 Resource Bundle:
You can access the resources in the Community 101 Resource Bundle by either subscribing to the stand-alone bundle or subscribing to TheCR Library. By subscribing to TheCR Library you get unlimited access the Community 101 Resource Bundle and the rest of the Library content, including dozens of Reports, webinars, case studies, podcasts and other resource bundles.
Choose the best option for you below:
I just want the Community 101 Resource Bundle.
I want to subscribe to the entire Library.
