CMM2 - - Page 19

From Ideation to Launch: Creating a Customer Community

SPEAKERS: Ryan McClelland (Morningstar Inc.) and Kelly Schott (TheCR) HIGHLIGHTS Interested in the goals and outcomes of Ryan’s

Speakers: Claire Flanagan (Cloudera) & Kelly Schott (TheCR) HIGHLIGHTS DOWNLOAD NOW

Expert Panel: Jerry Canaday (MasterCard), Katie O'Leary & Mike Yada (Thermo Fisher Scientific), Lance Yoder (Cerner Corp.) and Kelly

Presented by: Brian Oblinger & Jessica Chen, Alteryx HIGHLIGHTS Looking for a key insight into how to ask for money? Brian

Maria Ogneva shared Sidecar’s journey from launch to beyond engagement. Since community is the Sidecar product, it carries with it an

Interested in the types of metrics that are most effective? Alex shared the 4 metrics that he finds most useful. Looking for formulas?

Interested in learning what Allison considers the biggest factor behind their success? Members were impressed with how well Allison was able

Check out this amazing database of dozens of social media policies and templates from organizations like Fedex, Microsoft, IBM, Pfizer,

Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to

Defining Governance in your community? Or are you reworking your current Governance structure? Check out this template of a