CMM2 – Page 20

Measurement Master Class

Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your

Working with an organization’s legal team is a necessity. However, it does not have to be a negative experience. If approached

This report explores best practices and lessons learned for managing risk in online communities. Download the Report

We are in unprecedented times. Communities welcome engagement, but with the political climate in the US right now and its far-reaching

Competitive advantage might not be the first thought that comes to mind when thinking of compliance and governance. This report explores

What are the benefits of thoughtful content curation in your community management program? Explore the benefits, and review these ten

Want to ensure that your members get involved and stay involved? Our research shows that new member programs hold the key to sustained

“Birds on a Wire” is a hybrid engagement tactic. It is used to engage phone conversations with customers and/or potential customers. It

This report highlights best practices for proving value and measuring growth and engagement in online communities. Highlights

“Content strategy is planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate