Are you struggling to tell your community story in a way that secures the executive commitment and investment required to succeed? It’s all
Why is a Community Roadmap Important?
What is a Community Roadmap? A community roadmap gives direction to your community program. Your community strategy describes your
5 (or More!) Ways Community Managers Can Jumpstart Innovation with Learning & Development Peers
Jeff Merrell shared his experiences for integrating community into learning and development (L&D) within Northwestern
Peer to Peer Coaching Programs: How Social Learning Builds Thriving Workplace Communities
Explore an approach to peer to peer coaching that encourages social learning to affect organizational change which, in turn, helps move
Social Learning 101
Marcia Connor from The Altimeter Group shares the fundamentals of social learning for organizations. Download the Report
The Inextricable Link Between Communities and Learning
Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and
CA Technologies’ Customer Engagement Evolution
Learn more about CA Technologies’ customer engagement evolution and how J.J. Lovett, Director, Communities and his team have received an
How to Build a Community-Based Support Model
Ian White, manager of support at Rackspace joined us for a Community Manager Spotlight webinar. Ian and his team have down amazing things
On the Go: Mapping Mobile Capabilities to Your Organizations Needs
Mobile is must, but where do you start? This report explore the advantages and disadvantages of mobile applications and responsive site
The One Year Club: Defining Requirements that Scale
How do you define community requirements that scale? Explore best practices for ensuring long-term success and avoiding stagnation in
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