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In online communities, new member programs matter.

You walk into a new place – maybe you have a new job, are a new member of a class, or a new volunteer somewhere. Everyone is gathered in

What Role Can Enterprise Social Networks Play in Learning?

Over the past year I've been having conversations with learning and development, knowledge management and online community

Creating and Managing a Virtual Community: A Practice Manual

Creating and Managing a Virtual Community: A Practice Manual is a free resources published by the ICRC. Download the Manual

How The Red Cross Builds, Grows, and Sustains Communities

Ernesto Izquierdo (ICRC), shares how the Red Cross goes about creating a strategy for launching communities.Through a guide that they use to

How Gamification Can Help Grow Community Adoption & Engagement

How Gamification Can Help Grow Community Adoption & Engagement

How can gamification help organizations grow their online community adoption and engagement? Gamification, in its simplest definition,

Gamification Resources

This curated list of gamification resources will help you find successful models for gamification programs, and give you fresh ideas for

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

Episode #75 features Lance Yoder, Manager, Workforce Adoption and Collaboration, Cerner and John L. Moore, Lead Technology

Beyond Points & Badges: How Gamification Can Drive Business Objectives in Your Community

Ted Hopton & Tracy Maurer, generously share the results from the implementation of gamification into their employee community. While

What will community management look like in 2021? 8 community leaders share their ideas.

What will community management look like in 2021? 8 community leaders share their ideas.

2020 was an unpredictable year, so while we’re loathe to make “predictions” for 2021, we did want to hear what some community thought

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

Engagement That Scales – Episode #22: Maddie Grant on What Will Go Back, and What Won’t

Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry

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