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Research Brief: Calculating Community ROI

Measuring the Networked Value of Engagement In this brief, we will explore a universal formula for capturing the ROI

Heather Ausmus has used the Community Maturity Model in her community work and shared how she has developed a plan through FY18 using

Are you struggling to tell your community story in a way that secures the executive commitment and investment required to succeed? It’s all

What is a Community Roadmap? A community roadmap gives direction to your community program. Your community strategy describes your

Jeff Merrell shared his experiences for integrating community into learning and development (L&D) within Northwestern

Explore an approach to peer to peer coaching that encourages social learning to affect organizational change which, in turn, helps move

Marcia Connor from The Altimeter Group shares the fundamentals of social learning for organizations. Download the Report

Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and

Learn more about CA Technologies’ customer engagement evolution and how J.J. Lovett, Director, Communities and his team have received an

Ian White, manager of support at Rackspace joined us for a Community Manager Spotlight webinar. Ian and his team have down