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5 (or More!) Ways Community Managers Can Jumpstart Innovation with Learning & Development Peers

Jeff Merrell shared his experiences for integrating community into learning and development (L&D) within Northwestern

Peer to Peer Coaching Programs: How Social Learning Builds Thriving Workplace Communities

Explore an approach to peer to peer coaching that encourages social learning to affect organizational change which, in turn, helps move

Social Learning 101

Marcia Connor from The Altimeter Group shares the fundamentals of social learning for organizations. Download the Report

The Inextricable Link Between Communities and Learning

Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and

CA Technologies’ Customer Engagement Evolution

Learn more about CA Technologies’ customer engagement evolution and how J.J. Lovett, Director, Communities and his team have received an

How to Build a Community-Based Support Model

Ian White, manager of support at Rackspace joined us for a Community Manager Spotlight webinar. Ian and his team have down

On the Go: Mapping Mobile Capabilities to Your Organizations Needs

Mobile is must, but where do you start? This report explore the advantages and disadvantages of  mobile applications and responsive site

The One Year Club: Defining Requirements that Scale

How do you define community requirements that scale? Explore best practices for ensuring long-term success and avoiding stagnation in

Engagement Games: Gamification in Your Community

Want to use gamification to drive engagement in your community? This report offers an introductory look at how to implement gamification

Assessing the Marketplace: Choosing the Right Vendor for your Community

Choosing a platform is a daunting experience at the best of times. Trying to do this unexpectedly and in a time crunch is considerably

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