Learn more about CA Technologies’ customer engagement evolution and how J.J. Lovett, Director, Communities and his team have received an honorary minor in platform management through numerous changes over the past few years. The audience asked a lot of great questions, so many in fact that we didn’t have time for them all. J.J. has kindly sent answers to the questions we didn’t get to and I’ve included them below.
1. What was the main driver to move to JIVE as your platform? Also, how does this integrate with your companies social listening initiative?
We . . .
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