CMM2 – Page 3

Five Tips for Community Managers Getting Started with ChatGPT

Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and

Bri Leever, Community Builder and Contributor to the 2023 State of Community Management Report shared her framework for planning effective

The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and

Most community managers get to do a little bit of everything, which can be both exhilarating and overwhelming, and often hard to synthesize

A well-thought out community playbook gives the members of your community team a sense of their options in various scenarios. How do you

This community management glossary provides a list of common terms and acronyms you'll encounter in the community world. We're always on

Creating a brand-new programming campaign is the often most effective approach to serving a particular need in your community. It is the

Having a well crafted community strategy and roadmap is critical to enabling effective outcomes, but translating that strategy into your

Community manager means a lot of different things to different people. We've compiled a sample of popular job descriptions for community

An approved community strategy is a critical step to develop a fully integrated community program. If you don’t have a community strategy