With the help of some community friends, we put together a special CMAD 2020 ebook: "CMGR Self-Care: Advice and Ideas from 25 Community
Top Takeaways on Community Careers: All About The New CCC Research
Community professionals are increasingly seen as transformational leaders who help their organizations evolve leadership and engagement
Metrics: What CMGRs Do with What They Have
Jeff Ross is the Community Manager for Humana’s internal community called “Buzz” and has been for its full 9 years. He shares advice for
Vanessa DiMauro on Aligning Community Goals with Business Goals.
Episode #63 features Vanessa DiMauro, Vice President at Georgian Partners. Vanessa shares her unique perspective on trust as a
How Do We Prioritize Culture?
HIGHLIGHTS Interested in how to discipline your community for breach of guidelines? Two members shared their processes.Want to know
The Power of Your Community’s Narrative
HIGHLIGHTS Ever wondered how culture fits into a community’s narrative? Kelly recapped 5 key points from a previous call on culture
Managing a Migration: The YMCA Story
Interested in a tried and tested change model? Lisa shared the YMCA’s 7 step model, the model used in their migration process.Looking
From Preparation to Promotion: A Career Progression Case Study
HIGHLIGHTS Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill
Leadership, Mindsets and Culture: A Conversation with Anita Zielina
HIGHLIGHTS Ever wondered why innovation is so messy? Anita shared her take on why this is usually the case within organizations.Looking
Power Up: Building Relationships with Super Users
HIGHLIGHTS Interested in the best practices associated with developing super user relationships? Read on for two first-hand case
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