Jeff Ross is the Community Manager for Humana’s internal community called “Buzz” and has been for its full 9 years. He shares advice for community managers looking to share metrics with their stakeholders, executives, and organization.
- Want to know which metric Jeff would recommend for the average user? This metric is broken down into 5 elements and has been very successful within Humana.
- Interested in knowing Jeff’s favorite metric? It’s as simple as . . .
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