CMM3 – Page 4

When Not to Gamify – An Exploration of Gamification

Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member

Attached is a great template for creating an organizational gap analysis around social initiatives, based on our Community Maturity Model™.

Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience

You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and

Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community

Rachael Silvano, Zapier, explores the topic of how we build ties and connections in our digital world. With the core of "weak ties build

There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how

Thinking about the personas in your online community is critical – if you don’t know who you are creating content and planning programs for

Community managers know their members better than anyone, right? But knowing individual members on a personal level isn’t the same as

When you hear “gamification,” what comes to mind? Video games? Leveling-up? The latest Fortnite emote (a.k.a. the goofy dances you see