WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The
Why Community Programs Matter
Why do community programs matter? Content and programs are often seen as one collective entity, but they serve two different
Question of the Week Prompts
We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two
Undeniable Story: The Science and Intuition of Engagement
Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only
The Role of Communities in Innovation
Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation.
Measuring Networked Leadership
For many years, I had an uncomfortable relationship with the word ‘leadership’. It seemed vague, imprecise and conflated with ‘executive’,
Managing Teams Who Are Suddenly Remote
The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are
20/20 Vision: Community Lessons and Resolutions with Allison Leahy/Spotify
HIGHLIGHTS Interested in resolution best practices? Allison shared 3 ways that she works to ensure her resolutions are met.Ever wonder
Using ROI to Gain Executive Support
Element14 is an online community of over half a million engineers, makers, educators and students where members can connect, learn, create,
Harnessing the Super Power of Community Advocates
With a global ecosystem of more than 4,000 customers globally, including 33 of the Fortune 100, Carbon Black knew they needed a way to
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