Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to
Research Brief: Calculating Community ROI
Measuring the Networked Value of Engagement In this brief, we will explore a universal formula for capturing the ROI
Using Research to Build a Roadmap
Heather Ausmus has used the Community Maturity Model in her community work and shared how she has developed a plan through FY18 using
Building the Business Case to Defend and Grow Your Program
Are you struggling to tell your community story in a way that secures the executive commitment and investment required to succeed? It’s all
Why is a Community Roadmap Important?
What is a Community Roadmap? A community roadmap gives direction to your community program. Your community strategy describes your
5 (or More!) Ways Community Managers Can Jumpstart Innovation with Learning & Development Peers
Jeff Merrell shared his experiences for integrating community into learning and development (L&D) within Northwestern
Peer to Peer Coaching Programs: How Social Learning Builds Thriving Workplace Communities
Explore an approach to peer to peer coaching that encourages social learning to affect organizational change which, in turn, helps move
Social Learning 101
Marcia Connor from The Altimeter Group shares the fundamentals of social learning for organizations. Download the Report
The Inextricable Link Between Communities and Learning
Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and
Planning Programs, Creating Change: An Enterprise Community Case Study
Interested in learning how to launch a new communication strategy? Lori shared the 4 steps she used to launch her executive strategy jam
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