metrics

Three Quick Community Wins for June

Summertime means all the fun in the sun and less time on the computer! It's not a great time for community engagement rates, but it is a

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community

Ready to level up your community reporting program? Whether you're a solo practitioner or you lead a team of community professionals we have

The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and

This community management glossary provides a list of common terms and acronyms you'll encounter in the community world. We're always on

Great metrics and dashboards reveal the value of engagement. Choosing the metrics that tell your community’s unique story of engagement

Mentorships have existed, well, forever, and they’ve always been an excellent way to share knowledge. But with the COVID-19 pandemic, loads

A thoughtful narrative combined with powerful metrics can help you tell your community story in a way that connects with stakeholders and

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

As more organizations embrace online communities as core business systems, executives expect to be kept apprised of their progress and