SOCM Annual Report

State of Community Management 2022

Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most

Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community

Leveraging Investment to Create Strategic Value The SOCM 2017 provides a snapshot of the progress and changes in community

The State of Community Management 2014 is the fifth edition of our annual research. This year, collaborating with TheCR Network members to

Harvesting the Rewards of Community The State of Community Management 2015, the sixth edition of our annual report series, provides a

The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and