Strategy – Page 4

Meaningful Change Management

Explore how online communities improve customer satisfaction, provide fast and easy support, and create powerful brand

Great metrics and dashboards reveal the value of engagement. Choosing the metrics that tell your community’s unique story of engagement

Mentorships have existed, well, forever, and they’ve always been an excellent way to share knowledge. But with the COVID-19 pandemic, loads

As a community manager, there may be days when you find yourself channeling a firefighter more than anything else. Issue after issue

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best

A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases

The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success

Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at