Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
Get Inside Your Boss’ Mind With Metrics
• Looking to make your reports and chosen metrics more impactful for senior leaders? One participant shared his key best practice.•
Diversity & Inclusion: Designing An Equitable User Experience
Looking to better understand diversity, equity and inclusion(DEI) from a community perspective? Ashleigh shared 6 best practices. Do you
Customer Communities Elevate the Customer Experience
This eBook, Customer Communities Elevate the Customer Experience, is derived from the 2020 State of Community Management research,
Mature Communities Power the Customer Experience
You know community is important, but have you considered the actual impact of a mature, well-resourced community program? This eBook looked
Engagement That Scales Episode #2 – C.C. Chapman and Rachel Happe on Online Learning
Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
Engagement That Scales – Episode #1: Jake Mckee on Bringing IRL Events Online
Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
Engagement That Scales – Episode #9: Sahana Chattopadhyay on Leadership as a Quest
Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
Engagement That Scales – Episode #2: Christian Rubio on Building Community
Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
Engagement That Scales – Episode #11: Jeremiah Owyang
Engagement that Scales is a weekly web series featuring Rachel Happe, and and a new guest each week. Community professionals, industry
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