Community Management

Letting Go of the Reins: Best Practices for Onboarding a New Community Manager

SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted

TheCR encourages members to regularly review career goals and refresh job search materials to ensure they are up-to-date. That used to mean

By Binta Dixon One of the interesting career-based findings from the SOCM 2019, was that only 25% of community roles are approved by HR.

By Kelly Schott When you think of the word “journalism”, what comes to mind? A quick skim through Google News sees words like “crisis”,

By Rachel Happe Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are.

By Binta Dixon Community management is the future of organizational leadership because the field centers emotional intelligence alongside

By Binta Dixon We know that empowered members engage, but just as a garden may appear inactive then suddenly shoot up with green, there

By Rachel Happe, Co-Founder and Principal, The Community Roundtable No one wants to be told what to do. The more someone tells you what

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Peter

Episode #58 features Tanya Caruana, Lead Continuous Improvement Specialist, Enterprise Employee Technology Experience at BMO Financial