By Binta Dixon
Community management is the future of organizational leadership because the field centers emotional intelligence alongside measurable outcomes. With a little time, an approved strategic plan, and a keen awareness of how to navigate emotion in the workplace, communities are growing and producing strong foundations for business success.
The push towards a community mindset is a push towards a more effective, efficient, and lucrative business model that harnesses the power of the user base to drive trust, brand confidence, and retention.
This fact is why mindset shifting is one . . .
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