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Evaluating Community and Engagement Platforms

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By Rachel Happe

Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by shifts in the vendor space, the growing importance of these technologies to organizations, and the maturity of current programs.At The Community Roundtable, we think about and break down these platforms in the following way:

Each of these areas – user experience, content management, member management, event management, analytics & reporting, platform architecture, and vendor factors – are important to . . .

 

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Community Management, Policies & Governance, Strategy, Tools
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