Community Management

Three Tips for Effective Community Management

The Community Maturity Model’s™ Community Management competency is an all-encompassing discipline that plays a vital role in ensuring the

For many brands, one of the most powerful marketing tools is the legion of dedicated customers whose passion for the company’s products and

Community is an always-evolving field. Explore three trends on community management in 2023 with this detailed look at how community

If there are aspects that are measured either through a sentiment survey or functionality, make sure that they’re highlighting cultural

The Community Maturity Model’s™ Culture competency pertains to various aspects of your organization or community’s habits, motivators

The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from

Communities are behavior change-makers. When you give people a faster, easier, or more effective way to do something, they typically adopt

One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI

We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend

Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and