The Community Maturity Model’s™ Culture competency pertains to various aspects of your organization or community’s habits, motivators
ESRI, UKG, AECOM, and Gallaudet University among global organizations recognized as leaders of innovation in community management.
The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from
Communities are Behavior Change-makers
Communities are behavior change-makers. When you give people a faster, easier, or more effective way to do something, they typically adopt
Beyond ChatGPT: Four Generative AI Tools for Community Managers
One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI
Four AI Prompts for Community Managers
We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend
Five Tips for Community Managers Getting Started with ChatGPT
Not every community managers is super tech-savvy - and that's ok! It feels like there are always new platforms or services to try out - and
What is Generative AI and Why Does it Matter to Community Managers
What is Generative AI Generative AI is a type of artificial intelligence (AI) that can create new content, such as text, images, or
Community Ecosystem Map: My framework for mapping content and programs
Bri Leever, Community Builder and Contributor to the 2023 State of Community Management Report shared her framework for planning effective
Four Ways to Improve Community Reporting
Ready to level up your community reporting program? Whether you're a solo practitioner or you lead a team of community professionals we have
Growing Organizational Interest in Community Metrics
The Metrics & Measurement competency of The Community Maturity Model™ helps organizations understand the “why” of social approaches and
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