Great metrics and dashboards reveal the value of engagement. Choosing the metrics that tell your community’s unique story of engagement
4 Things to Consider When Launching a Community Mentorship Program
Mentorships have existed, well, forever, and they’ve always been an excellent way to share knowledge. But with the COVID-19 pandemic, loads
3 Tips for Creating Safe and Inclusive Community Spaces
Ashleigh Brookshaw has spent her career building community in the insurance, association, and now software spaces, so she knows her way
Creating a Positive Feedback Loop Process in 4 Steps
As a community manager, there may be days when you find yourself channeling a firefighter more than anything else. Issue after issue
Defining the Digital Workplace with Neil Morgan
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Managing a Migration with Debbie Kwan
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
Unclogging Bottlenecks with Janet Stiles
Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in
The State of Community Management 2022 Highlights Webinar
The NEW Community Manager Handbook
The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
Help! Three Questions Community Managers Need to Ask When They’re Struggling
Community managers are burnt out. And they’ve been that way since before the COVID-19 pandemic began — in the 2019 State of Community
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