Episode #58 features Tanya Caruana, Lead Continuous Improvement Specialist, Enterprise Employee Technology Experience at BMO Financial
Lisa Allison on Community Migrations
Episode #60 features Lisa Allison, Community Strategist and Enterprise Community Manager at Analog Devices. Lisa and Shannon Abram
Traci Cappiello on People-First Community Strategies
Episode #61 features Traci Cappiello, Program Manager, Community at Google. Traci joins Jim Storer and Shannon
Marjorie Anderson Setting Professional Boundaries
Join TheCR’s Rachel Happe, Principal and Co-Founder of The Community Roundtable, as she chats with Marjorie Anderson, CSPO,
Engaging to Unlock Retention, Trust, and Innovation
What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at
The State of Community Management 2019
Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information
Using a Playbook to Support Community Manager Success
Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community
Nick Wallander on Audience Engagement
Episode #54 features Nick Wallander, Social Media Consultant at Humana. Join us as we chat with Nick about his journey to
Three Best Practices for Seeding Content In Your Community
Seeding your community with the content that your audience wants and needs is a critical part of launching a new community program. Here are
How to Help Your Members Ask Questions that Get Great Answers
Jeff Merrell (Associate Director of the Masters Program at Northwestern) shared his experiences empowering your audience to ask the
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