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community management best practices

Nick Wallander on Audience Engagement

Episode #54 features Nick Wallander, Social Media Consultant at Humana. Join us as we chat with Nick about his journey to

The Crowd Came. The Crowd was Conquered. Now What?

By Rachel Happe, Co-Founder and Principal, The Community Roundtable Issues have been brewing for quite some time but this week, the news

Lightning in a Bottle: How to Build a Successful Community in Days

By Rachel Happe, Co-Founder and Principal, The Community Roundtable Sometimes you can catch lightning in a bottle. In the

Learning “beyond the classroom” within an enterprise social network system

This article from Kimberly S.Scott, Keeley H.Sorokti and Jeffrey D.Merrell how students in a higher education program used an enterprise

Jeff Merrell on Social Learning

This episode features Jeff Merrell, Associate Director , MS in Learning & Organizational Change Program. Listen in as we chat about

The Inextricable Link Between Communities and Learning

Learn how Northwestern University's Masters Program in Learning and Organizational Change approaches the link between online communities and

Planning Programs, Creating Change: An Enterprise Community Case Study

Interested in learning how to launch a new communication strategy? Lori shared the 4 steps she used to launch her executive strategy jam

Culture _ Organizational Game Change

Community: The Organizational Game Changer

Want to know why your community programs are not reaching theirfull potential? Interested in moving away from leadership focus on

The State of Community Management 2018 Webinar

 The State of Community Management 2018 from TheCR on Vimeo.

The State of Community Management 2018 Report

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

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