The Social Executive: Leading a Culture of Innovation
As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with
Defining Community Management Roles
This eBook uses our research to target one of the pain points we most often hear from community professionals – the lack of clear role
Shirlin Hsu on Adoption in Internal Communities
Episode #43 features Shirlin Hsu, Global Communities Strategy and Enablement Manager at BCG. Join us as we chat about how to drive adoption
Renee Vogt on a Commuity Purpose Framework
Episode #42 features Renee Vogt, VTN Capability Owner at Merck. Join us as we chat about her team’s community purpose framework, how they
Marjorie Anderson on Engaging Internal Stakeholders
Episode #44 features Marjorie Anderson, Community Engagement Specialist, Project Management Institute. Join us as we chat about engaging
J.J. Lovett on Building Community Teams
Episode #46 features J.J. Lovett, Director, Communities at CA Technologies. Join us as J.J. quotes “Glengarry Glen Ross” and we chat about
How to Turn Brand Haters to Advocates
Jason is a Conflict Resolution Specialist, Mediator and Facilitator. His main focus is helping brands deal with their irate customers in the
CMGT 101: 17 Community Leaders Share Their Secrets
CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,
Community Manager Salary Survey
The first data from the Community Manager Salary Survey 2014 was made available as an infographic (at left) illustrating thesalary, career
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