The COVID-19 crisis has impacted almost everything, including community programs. When we set out to collect data on the impact of COVID-19
Institutionalizing Inclusion
Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are
The Crisis of Organizational Communications
Do you work in or with an organization?Are you overwhelmed? Do I even need to ask? Organizational communications in 2020 is in crisis.
The State of Community Management 2020
The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most
Creating a Culture That’s Not Afraid to Fail
Creating a culture that is not afraid to fail is truly a two-sided issue. In order to be successful, in some cases it will
The Business of Community
Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage
So You Want To Launch A Super User Program?
Interested in knowing the purpose of a super user as defined by Grundfos? Anne highlighted 4 key responsibilities that encompass the super
Alex Blanton on Creating Synergy Between Online and Offline Events
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Lauren Klein on Community Leadership
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
The Value of Communities During the COVID-19 Crisis
Everyone around the globe is scrambling to respond to the COVID-19 crisis. It is moving quickly and it does not discriminate. The shared
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