Metrics & Measurement

Got Numb3rs? Community Metrics & Analysis

Jillian Bejtlich shares a look at her perspective on metrics and data analysis. The most important point in Jillian’s presentation is

Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to

TheCR’s Ted McEnroe hosted an informative and practical ROI workshop. Learn the top 10 best practices for calculating community ROI.

Heather Ausmus, Director of Community at Ciena shares her perspective on how calculating your community program's ROI will change your

Interested in learning Autodesk’s top metrics? Olivier shared his top 3 metric buckets, including the sub-metrics within each bucket.

Interested in the types of metrics that are most effective? Alex shared the 4 metrics that he finds most useful. Looking for formulas?

Interested in learning how to measure enrichment? Dan shared their methodology at Team RWB, which has engagement at its core. Additionally,

Interested in learning what Allison considers the biggest factor behind their success? Members were impressed with how well Allison was able

HIGHLIGHTS Interested in learning which strategic objectives worked for Steelcase’s dashboard? Wietske shared their 3 practical

Measuring the Networked Value of Engagement In this brief, we will explore a universal formula for capturing the ROI