Metrics & Measurement

The State of Community Management 2018 Webinar

The State of Community Management 2018 from TheCR on Vimeo.

The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the

By Rachel Happe, Co-Founder and Principal, The Community Roundtable In 2016, The Community Roundtable published our first community

Do you ask these questions as you do community planning? If you’ve asked yourself even one of the above questions then a community

How can you measure adoption and engagement in your community? This report explores how Shepley Bullfinch used TheCR's Engagement

What Matters in Social Support? This report explores how to decide upon and define social support metrics in order to measure what truly

ROI is always a hot topic. This report focuses on the creation of a community ROI model that aims to benefit all communities. Download

Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your

This report highlights best practices for proving value and measuring growth and engagement in online communities. Highlights

The Community Roundtable's ROI Model Roundtable reports are tactical assets that help community practitioners address common