Metrics & Measurement -

The Benefits of Community Benchmarking

Do you ask these questions as you do community planning? If you’ve asked yourself even one of the above questions then a community

How can you measure adoption and engagement in your community? This report explores how Shepley Bullfinch used TheCR's Engagement

What Matters in Social Support? This report explores how to decide upon and define social support metrics in order to measure what truly

ROI is always a hot topic. This report focuses on the creation of a community ROI model that aims to benefit all communities. Download

Dive into Metrics with this Measurement-focused report. Learn this most important trick of the trade when it comes to getting your

This report highlights best practices for proving value and measuring growth and engagement in online communities. Highlights

The Community Roundtable's ROI Model Roundtable reports are tactical assets that help community practitioners address common

Nearly every day, there are headlines and stories about the changing relationship between organizations and their customers, employees and

Episode #42 features Renee Vogt, VTN Capability Owner at Merck. Join us as we chat about her team’s community purpose framework, how they

Episode #31 features Nicole Fusz, the Community Manager for Premier Farnell/element14. Join us as we chat with Nicole about what she’d