By Rachel Happe Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are.
Using a Playbook to Support Community Manager Success
Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community
Julie Blutstein on Community Moderation
Episode #55 features Julie Blutstein, the Global Digital Manager of Communities for Prudential International Insurance. Join us as
Building Out a Community Governance Model for a Customer Community
Speakers: Claire Flanagan (Cloudera) & Kelly Schott (TheCR) HIGHLIGHTS DOWNLOAD NOW
Lightning in a Bottle: How to Build a Successful Community in Days
By Rachel Happe, Co-Founder and Principal, The Community Roundtable Sometimes you can catch lightning in a bottle. In the
Social Media Policy Database
Check out this amazing database of dozens of social media policies and templates from organizations like Fedex, Microsoft, IBM, Pfizer,
Governance Case Studies
HIGHLIGHTS Interested in learning 4 proven elements of a successful governance structure? Jay explained in-depth the 4 key areas of
Information Architecture for Community Managers
Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to
Online Community Governance Charter Template
Defining Governance in your community? Or are you reworking your current Governance structure? Check out this template of a
The State of Community Management 2018 Webinar
The State of Community Management 2018 from TheCR on Vimeo.
