Episode #55 features Julie Blutstein, the Global Digital Manager of Communities for Prudential International Insurance. Join us as
Building Out a Community Governance Model for a Customer Community
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Lightning in a Bottle: How to Build a Successful Community in Days
By Rachel Happe, Co-Founder and Principal, The Community Roundtable Sometimes you can catch lightning in a bottle. In the
Social Media Policy Database
Check out this amazing database of dozens of social media policies and templates from organizations like Fedex, Microsoft, IBM, Pfizer,
Governance Case Studies
HIGHLIGHTS Interested in learning 4 proven elements of a successful governance structure? Jay explained in-depth the 4 key areas of
Information Architecture for Community Managers
Online communities are a source of value creation. At the heart of this is knowledge sharing. The idea is for community practitioners to
Online Community Governance Charter Template
Defining Governance in your community? Or are you reworking your current Governance structure? Check out this template of a
The State of Community Management 2018 Webinar
The State of Community Management 2018 from TheCR on Vimeo.
The State of Community Management 2018 Report
The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the
Differentiating Between Social Media and Community Management
By Rachel Happe, Co-Founder and Principal, The Community Roundtable As someone who works with social media managers and community