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Managing Migrations: Best practices for the effective migration of online community platforms

• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best

Getting Your Online Community Migration Right

A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases

Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community

The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success

Foundations Of Community Success

Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at

The Evolution of Customer Communities

In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are

Reporting Strategy: Sharing Metrics with Different Audiences

•Looking to advocate for value-based and/or behavior-based metrics? Marjorie offered an excellent solution, backed by an example. Stephanie

Managing Chaos: Creating Community/Product Team Feedback Loops

•Curious about the types of chaos as defined by Jonathan? In Jonathan’s experience, there are 2 types of chaos. Jonathan explained his

Maximizing Community Engagement: Advanced Techniques to Keep Members Hooked

•Curious about the 5 environmental factors that affect your strategy? Unfortunately, so many organizations aren’t aware of the importance of

Building a Community Business Case

•Wondering about how to get started? Kim had 2 main objectives when she began this new journey of building a community business case. They

State of Community Management 2021

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community

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