• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best
Getting Your Online Community Migration Right
A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases
Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community
The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success
Foundations Of Community Success
Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at
The Evolution of Customer Communities
In 2021, online communities are table stakes for brands that want to connect and engage with their audience. Community professionals are
Reporting Strategy: Sharing Metrics with Different Audiences
•Looking to advocate for value-based and/or behavior-based metrics? Marjorie offered an excellent solution, backed by an example. Stephanie
Managing Chaos: Creating Community/Product Team Feedback Loops
•Curious about the types of chaos as defined by Jonathan? In Jonathan’s experience, there are 2 types of chaos. Jonathan explained his
Maximizing Community Engagement: Advanced Techniques to Keep Members Hooked
•Curious about the 5 environmental factors that affect your strategy? Unfortunately, so many organizations aren’t aware of the importance of
Building a Community Business Case
•Wondering about how to get started? Kim had 2 main objectives when she began this new journey of building a community business case. They
State of Community Management 2021
Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
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