The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most
Building a Reporting Strategy for Communities: One Size Doesn’t Fit All
• Want to know how to drive attention and action with your data? Brian shared 5 key tips.• Interested in a cheat sheet to help with your
Developing Strategy for Multilingual Communities
• Want a model that can detect the viability of a separate language community? Olivier uses an Excel spreadsheet that combines readiness
Participatory Budgeting: What Do You Do with Scarce Resources?
• Looking for a fun and engaging way to prioritize budget items? Luke showcased his “Participatory Budgeting” game. • Want to know what
Creating a Culture That’s Not Afraid to Fail
Creating a culture that is not afraid to fail is truly a two-sided issue. In order to be successful, in some cases it will
The Business of Community
Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage
So You Want To Launch A Super User Program?
Interested in knowing the purpose of a super user as defined by Grundfos? Anne highlighted 4 key responsibilities that encompass the super
Lili McDonald on Being Comfortable with Community Technology
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Alex Blanton on Creating Synergy Between Online and Offline Events
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Brian Oblinger on Creating Powerful Customer Experiences
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
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