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Exploring Engagement: The Dance Floor Theory

Visualize yourself  hovering above a dance floor. What you'd  likely observe is the development of an engagement pattern. Let’s say that

How to Cultivate Collaboration at Your Organization

Michael Sampson focuses on collaboration for end-user organizations in order to help them to be productive and effective in their

CMGT 101: 17 Community Leaders Share Their Secrets

  CMGT 101: 17 Community Leaders Share Their Secrets for Success is packed with engagement ideas, governance tips, career advice,

The Social Executive Key Findings

One of the major challenges of the community and social business teams with whom we work is the education of their executives. While a great

The Community Manager Handbook

The Community Manager Handbook: 20 Lessons from Community Superheroes combines research findings and advice from The Community Roundtable

The State of Community Management 2016

Quantifying the Value of Community The State of Community Management 2016 provides a snapshot of the progress and changes in community

The State of Community Management 2017

Leveraging Investment to Create Strategic Value The SOCM 2017 provides a snapshot of the progress and changes in community

The State of Community Management 2014

The State of Community Management 2014 is the fifth edition of our annual research. This year, collaborating with TheCR Network members to

The State of Community Management 2015

Harvesting the Rewards of Community The State of Community Management 2015, the sixth edition of our annual report series, provides a

The State of Community Management 2013

The Value of Community Management The SOCM 2013 builds on previous qualitative research to offer a quantitative look at how community and

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