HIGHLIGHTS Ever wonder what skills are best suited for community management? Marjorie shared what she believes is the most valuable skill
Leadership, Mindsets and Culture: A Conversation with Anita Zielina
HIGHLIGHTS Ever wondered why innovation is so messy? Anita shared her take on why this is usually the case within organizations.Looking
Power Up: Building Relationships with Super Users
HIGHLIGHTS Interested in the best practices associated with developing super user relationships? Read on for two first-hand case
V-logging for Community Managers
Interested in learning practical tips for v-logging? Dina shared her 3 stages of production, which include 20 practical best
How MetLife Met a Member Milestone… And Saw Engagement Shift Along the Way
HIGHLIGHTS Interested in what Noelle and Sue discovered as best practices? Four in-depth best practices were shared in this
Community Assessment and Benchmarking with UNICEF
This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in action? UNICEF
Selecting Platforms: Comparisons, Requirements and Evaluation
Interested in the best practices associated with vendor platform selection? Read on for two first-hand member experiences and an
Power Up: Building Relationships with Super Users
Interested in the best practices associated with developing super user relationships? Read on for two first-hand case studies.Looking
Designing and Defining a Tool Ecosystem
Interested in an overview of social scale, fit and value? Thomas shared 5 components of what he believes this means.Want to know the stages
Developer Communities: What Are They and How Do We Use Them?
Interested in a definition for developer relations? Mary gave her definition, supported by other member definitions, as
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