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Engagement Strategy Canvas

Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership.

 All About Gamification: Platforms and Tools 

As a part of our topic cycle on rewards & recognition programs, this call featured Immanuel Masinsin's immense knowledge, expertise, and

When Not to Gamify – An Exploration of Gamification 

Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member

Community GAP Analysis Template

Attached is a great template for creating an organizational gap analysis around social initiatives, based on our Community Maturity Model™.

Don’t Let Your Community Get Stale

Communities are not a “set it and forget it” proposition. Increasingly, community teams are making design and user interface/experience

ChatGPT Doesn’t Want Your Community Jobs

You can’t login to LinkedIn or open an industry e-newsletter now without getting bombarded with headlines screaming about ChatGPT (and

Designing a Framework for a Super User Program

Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community

Strengthening Ties: Getting to (Really) Know Your Members

Rachael Silvano, Zapier, explores the topic of how we build ties and connections in our digital world. With the core of "weak ties build

Tiny Habits: Embracing Intention Setting

There are countless opportunities throughout your workday to be more present and intentional. In this report, Penny Schnarrs shares how

Gamification 101: Games and Changing Community Behavior

When you hear “gamification,” what comes to mind? Video games? Leveling-up? The latest Fortnite emote (a.k.a. the goofy dances you see

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