Tirza Austin is the Senior Manager of Online Communities for the American Society of Civil Engineers (ASCE) and has been for almost 4 years.
Managing Migrations: Best practices for the effective migration of online community platforms
• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best
Executive Dashboards for Online Community Programs
As more organizations embrace online communities as core business systems, executives expect to be kept apprised of their progress and
Getting Your Online Community Migration Right
A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases
Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community
The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success
Building Effective Content Programs for Your Online Community
Content and programs are the lifeblood of a successful online community program. They are often seen as one collective entity, but they
Five Ways New Member Programs Impact Long-Term Engagement in Your Community
One of the most consistent findings in our State of Community Management research is on the impact of new member programs in
30 Community Management Job Descriptions
Community opportunities are growing rapidly (and we love to see it!) The field is maturing and along with it, roles are becoming both
5 Critical Hiring Characteristics for Community Management Roles
Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While
How To Create & Grow a Highly Engaged Community With Slack
BY: PRASAD SETH In a world that’s becoming increasingly digital and online, you may have noticed a shift in the way we
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