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Three Quick Community Wins for May

Check these three easy community management to-dos off your list and set yourself up for community success. May the fourth be with you…

This community management glossary provides a list of common terms and acronyms you'll encounter in the community world. We're always on

Creating a brand-new programming campaign is the often most effective approach to serving a particular need in your community. It is the

Community manager means a lot of different things to different people. We've compiled a sample of popular job descriptions for community

Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership.

Rachael Silvano, Zapier, explores the topic of how we build ties and connections in our digital world. With the core of "weak ties build

Thinking about the personas in your online community is critical – if you don’t know who you are creating content and planning programs for

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

Content and programs are the lifeblood of a successful online community program. They are often seen as one collective entity, but they

One of the most consistent findings in our State of Community Management research is on the impact of new member programs in