Community Management -

The Impact of COVID-19 on Online Community Programs

The COVID-19 crisis has impacted almost everything, including community programs. When we set out to collect data on the impact of COVID-19

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of

The State of Community Management 2020 is the 11th edition of The State of Community Management research, the longest-running, and most

• Want to know how to drive attention and action with your data? Brian shared 5 key tips.• Interested in a cheat sheet to help with your

• Want a model that can detect the viability of a separate language community? Olivier uses an Excel spreadsheet that combines readiness

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage

How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and

Interested in knowing what consumers have lost over the past several years? This is affecting every industry, resulting in longer sales

Interested in knowing the purpose of a super user as defined by Grundfos? Anne highlighted 4 key responsibilities that encompass the super