The winners of the eighth annual Community Leadership Awards were announced Thursday, October 5th and included community leaders from
Beyond ChatGPT: Four Generative AI Tools for Community Managers
One of the biggest use cases for generative AI for community managers is help generating new content and copywriting. We think generative AI
Four AI Prompts for Community Managers
We firmly believe that AI is NOT coming for the community manager jobs. In fact, the potential for AI to help community professionals extend
What is Generative AI and Why Does it Matter to Community Managers
What is Generative AI Generative AI is a type of artificial intelligence (AI) that can create new content, such as text, images, or
15 Proven Online Community Programming Ideas
Creating a brand-new programming campaign is the often most effective approach to serving a particular need in your community. It is the
All About Gamification: Platforms and Tools
As a part of our topic cycle on rewards & recognition programs, this call featured Immanuel Masinsin's immense knowledge, expertise, and
When Not to Gamify – An Exploration of Gamification
Gamification: who is it for? Those who have tipped a toe in the water of Gamification know it can be a powerful tool to drive member
Designing a Framework for a Super User Program
Anne Larsen and Tracy Maurer explore multi-tiered advocacy - or super user - programs. It is really difficult to build a robust community
Gamification 101: Games and Changing Community Behavior
When you hear “gamification,” what comes to mind? Video games? Leveling-up? The latest Fortnite emote (a.k.a. the goofy dances you see
4 Things to Consider When Launching a Community Mentorship Program
Mentorships have existed, well, forever, and they’ve always been an excellent way to share knowledge. But with the COVID-19 pandemic, loads
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