If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and
In Content We Trust
Interested in knowing what consumers have lost over the past several years? This is affecting every industry, resulting in longer sales
Using Gamification to Increase Engagement
Heifer International is a global nonprofit with a mission to end hunger and poverty while caring for the Earth. For 75 years, they have
Jennifer Erzen on the (Not So) Secret Powers of Community
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Ashleigh Brookshaw and Meghan Bates on Change Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Crisis Engagement Guidelines
Community professionals tend to use what I call the Language of Engagement – a style of communication that is designed to give
Managing Remote Teams: Ideas and Advice for Thriving Online
The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are
Giving the Golden Ticket: Getting Creative With Gamification
Wondering how to rollout a new contest? Monique shared her practical 3-step plan used at Atlassian. Want a powerful way to endorse
Can’t Miss Programming Idea: Member Spotlight
WHAT IS IT? A profile of one member's work (typically in the form of a blog or discussion post) written by the community manager. It
Can’t Miss Programming Idea: Question of the Week
WHAT IS IT? In this program, the community manager selects one question and highlights it as a question that they would
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