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Five Things You Need to Know About Member Onboarding

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How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community.

It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of the community, etc., makes new members more comfortable, and you’re more likely to dip a toe in a new community if you have ideas . . .

 

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Community Management, Content & Programming
CMM1, CMM2, CMM3, CMM4, Webinar

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