Content & Programming

Giving the Golden Ticket: Getting Creative With Gamification

Wondering how to rollout a new contest? Monique shared her practical 3-step plan used at Atlassian. Want a powerful way to endorse

WHAT IS IT? A profile of one member's work (typically in the form of a blog or discussion post) written by the community manager. It

WHAT IS IT? In this program, the community manager selects one question and highlights it as a question that they would

WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The

WHAT IS IT? A Work Out Loud program asks members to share their top three goals for the week. Typically executed in one

Why do community programs matter? Content and programs are often seen as one collective entity, but they serve two different

We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two

Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only

HIGHLIGHTS Want to know about Google’s people-first strategy? Traci shared 3 core values that are at the base of their forum’s

With a global ecosystem of more than 4,000 customers globally, including 33 of the Fortune 100, Carbon Black knew they needed a way to