WHAT IS IT? For an AMA, the community manager chooses a member host to whom questions will be directed. The
Can’t Miss Programming Idea: Work Out Loud
WHAT IS IT? A Work Out Loud program asks members to share their top three goals for the week. Typically executed in one
Why Community Programs Matter
Why do community programs matter? Content and programs are often seen as one collective entity, but they serve two different
Question of the Week Prompts
We highly recommend using a Question Of The Week program to engage new community members, and make contributing easy and fun. Two
Undeniable Story: The Science and Intuition of Engagement
Michael shared a six-step storytelling framework that, in his experience, has been a breakthrough process and approach for not only
Communities for the People, By the People: The Google Local Guides Connect Story
HIGHLIGHTS Want to know about Google’s people-first strategy? Traci shared 3 core values that are at the base of their forum’s
Harnessing the Super Power of Community Advocates
With a global ecosystem of more than 4,000 customers globally, including 33 of the Fortune 100, Carbon Black knew they needed a way to
Nurturing Super Users to Cultivate Success
The Mimecaster Central "Legends" Program rewards the most active community champions who continue to offer Legendary assistance to their
How Online Engagement Impacts Community Members
Three Community Myths Busted
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