Join TheCR’s Rachel Happe, Principal and Co-Founder of The Community Roundtable, as she chats with Marjorie Anderson, CSPO,
Engaging to Unlock Retention, Trust, and Innovation
What drives online engagement? Engaging to Unlock Retention, Trust, and Innovation focuses on engagement, taking a deeper look at
The State of Community Management 2019
Leadership and management are evolving in fundamental ways, driven by changing access toinformation brought on by technology. Information
Using a Playbook to Support Community Manager Success
Learn how developing a training and a comprehensive community primer directly impacted the development of a strong cadre of community
Nick Wallander on Audience Engagement
Episode #54 features Nick Wallander, Social Media Consultant at Humana. Join us as we chat with Nick about his journey to
Three Best Practices for Seeding Content In Your Community
Seeding your community with the content that your audience wants and needs is a critical part of launching a new community program. Here are
How to Help Your Members Ask Questions that Get Great Answers
Jeff Merrell (Associate Director of the Masters Program at Northwestern) shared his experiences empowering your audience to ask the
Best Practices for Writing to Increase Community Engagement
By Rachel Happe, Co-Founder and Principal, The Community Roundtable I am lucky to work with some of the best community managers in the
The State of Community Management 2018 Webinar
The State of Community Management 2018 from TheCR on Vimeo.
The State of Community Management 2018 Report
The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the
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