Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Creating a Culture That’s Not Afraid to Fail
Creating a culture that is not afraid to fail is truly a two-sided issue. In order to be successful, in some cases it will
Using Community to Transform Internal Culture and Communications
Humana is a healthcare company that has transitioned through its 50+ years from operating nursing homes to operating hospitals to offering
Ashleigh Brookshaw and Meghan Bates on Change Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Lauren Klein on Community Leadership
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of
Crisis Engagement Guidelines
Community professionals tend to use what I call the Language of Engagement – a style of communication that is designed to give
Using Digital Channels in a Crisis: Community Best Practices for Connecting and Collaborating
The coronavirus, and its impact on travel and events, has organizations scrambling to adapt. Digital channels will take up much of the
Managing Remote Teams: Ideas and Advice for Thriving Online
The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are
Working Well on the Web: The Ups and Downs of Remote Work
Wondering which challenges other community professionals face working remotely? 5 challenges were shared and discussed. Want to know
Can’t Miss Programming Idea: Member Spotlight
WHAT IS IT? A profile of one member's work (typically in the form of a blog or discussion post) written by the community manager. It
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