Great metrics and dashboards reveal the value of engagement. Choosing the metrics that tell your community’s unique story of engagement
4 Things to Consider When Launching a Community Mentorship Program
Mentorships have existed, well, forever, and they’ve always been an excellent way to share knowledge. But with the COVID-19 pandemic, loads
Creating a Positive Feedback Loop Process in 4 Steps
As a community manager, there may be days when you find yourself channeling a firefighter more than anything else. Issue after issue
The State of Community Management 2022 Highlights Webinar
The NEW Community Manager Handbook
The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog
State of Community Management 2022
Now in its 13th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community
Managing Migrations: Best practices for the effective migration of online community platforms
• Interested in best practices for the effective migration of platforms? Debbie and Matt shared their take and experiences on four best
Getting Your Online Community Migration Right
A community platform migration doesn’t have to be an automatic headache. Join us for this expert panel as we discuss: – the different phases
Getting Past the First 100 Days: Building Long Term Engagement in Your Employee Community
The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success
Foundations Of Community Success
Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at
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