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Advice on Everything From CNGR

Advice on Everything

2020 taught us a lot about how people can connect and thrive in online communities. To celebrate CMAD 2021 (Community Manager

Onboarding New Community Members

How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on the

Best Practices for New Member Leadership Programs

 Hillary Boucher shares what she's learned about building new member leadership programs. (Note: Skip ahead to minute6:00 for the

Onboarding guide and community new member programs.

This is research into onboarding from BambooHR. If you wish to share further, please send folks to get the download at

In online communities, new member programs matter.

You walk into a new place – maybe you have a new job, are a new member of a class, or a new volunteer somewhere. Everyone is gathered in

What Role Can Enterprise Social Networks Play in Learning?

Over the past year I've been having conversations with learning and development, knowledge management and online community

Five Things You Need to Know About Member Onboarding

Five Things You Need to Know About Member Onboarding

How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on

How to prevent community manager burnout

CMGR Self-Care: Advice and Ideas from 25 Community Leaders

With the help of some community friends, we put together a special CMAD 2020 ebook: "CMGR Self-Care: Advice and Ideas from 25 Community

Best Practices for Welcoming New Members into your Community

Best Practices for Welcoming New Members into your Community

As an overall summary, welcome programs fit into a broader strategy that helps to build and strengthen the community.Communities with new

Best Practices for Onboarding a New Community Manager

Letting Go of the Reins: Best Practices for Onboarding a New Community Manager

SUMMARY Participants discussed best practices for onboarding a new community manager. The highlights of the discussion are noted

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