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What Role Can Enterprise Social Networks Play in Learning?

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Over the past year I've been having conversations with learning and development, knowledge management and online community professionals about how we are using enterprise social networks (ESN) to support learning and development (L&D) for our employees, students, customers and teams. This exploration started in earnest after attending the annual Jive Software customer conference, called JiveWorld, in 2013. It was at that conference that I noticed a lack of focus on the power of ESNs to support individual and team learning and performance. Since learning is the main focus of the 

 

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Community Management, Strategy
Article, CMM1, CMM2, CMM3

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