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How to measure online community success

Metrics: What CMGRs Do with What They Have

Jeff Ross is the Community Manager for Humana’s internal community called “Buzz” and has been for its full 9 years. He shares advice for

Best Practices for Evaluating Online Community Platforms

Webinar: Best Practices for Evaluating Online Community Platforms

Community Assessment and Benchmarking

Community Assessment and Benchmarking with UNICEF

This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in action? UNICEF

Community Assessment and Benchmarking

Community Assessment and Benchmarking with UNICEF

HIGHLIGHTS This UNICEF case study demonstrated assessment and benchmarking best practices. Want to see the TheCR’s Maturity Model in

Driving Adoption with Data

Driving Adoption with Data

HIGHLIGHTS Dina and Kathryn shared a case study for driving adoption with data at Pearson. Looking for a step-by-step scientific

Conversations with Community Managers - Peter Broadley

Peter Broadley on Organization Transformation

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Peter

Jeff Ross community manager

Jeff Ross on Community Engagement

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Jeff Ross,

Traci Cappiello, Program Manager, Community at Google.

Traci Cappiello on People-First Community Strategies

Episode #61 features Traci Cappiello, Program Manager, Community at Google. Traci joins Jim Storer and Shannon

community management tips

Keri Kersten on Data as a Love Language

Episode #53 features Keri Kersten, Global Internal Communications and Change Management at Stepan Company. Listen in as

Developing Community for Advocacy: A BMC Case Study

Developing Community for Advocacy: A BMC Case Study

SPEAKERS:Georgina Cannie (Consultant), Matt Laurenceau (BMC), Kelly Schott (TheCR) HIGHLIGHTS  Looking for an ROI model? Georgina

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