Engagement – Page 2

Gamification 101: Games and Changing Community Behavior

When you hear “gamification,” what comes to mind? Video games? Leveling-up? The latest Fortnite emote (a.k.a. the goofy dances you see

Are you evaluating and assessing community or engagement platforms? You are in great company – a lot of people are. This is being driven by

Lessons from The NEW Community Manager Handbook is a limited-run podcast series, featuring the 21 community leaders showcased in

As organizations increasingly use community-led programs to connect with their customers, their online ecosystems expand. What may have

The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog

The #1 question we get asked: How can I improve engagement? On this panel, we discussed building a foundation for engagement success

Content and programs are the lifeblood of a successful online community program. They are often seen as one collective entity, but they

One of the most consistent findings in our State of Community Management research is on the impact of new member programs in

Over the last two years, the place of community in organizations shifted, with community programs becoming a commonly required investment at

Whenever we think about personalizing engagement, there is always a tug of war with customization and scale. The more we want to customize