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What will community management look like in 2021? 8 community leaders share their ideas.

2020 was an unpredictable year, so while we’re loathe to make “predictions” for 2021, we did want to hear what some community thought

You know community is important, but have you considered the actual impact of a mature, well-resourced community program? This eBook looked

Why is Culture Change Such a Strategic Priority? Culture change is a hot topic in organizational development and leadership circles and

Inclusion is a critical focus for most organizations and has been particularly prominent over the past few months. Online communities are

Element14 is an online community of over half a million engineers, makers, educators and students where members can connect, learn, create,

Jeff Ross is the Community Manager for Humana’s internal community called “Buzz” and has been for its full 9 years. He shares advice for

Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Peter

Interested in various metrics for an effective ROI calculation? Jeff shared the 5 metrics he used, which were backed byForrester. Want to

TheCR’s Ted McEnroe hosted an informative and practical ROI workshop. Learn the top 10 best practices for calculating community ROI.

Heather Ausmus, Director of Community at Ciena shares her perspective on how calculating your community program's ROI will change your