2020 was an unpredictable year, so while we’re loathe to make “predictions” for 2021, we did want to hear what some community thought leaders were thinking about in terms of where the industry is going.
Below eight community leaders share their perspective on what 2021 holds for the online community industry.
“Progressive organizations will lean into the power that community brings to their employees’ sense of employee engagement. The business value of community will extend beyond conversations about solely work-related topics and will embrace employees’ desire and need to bring their . . .
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